Refund Policy

Last updated: July 11, 2026

1. Digital delivery

Paid features may include high-resolution files, charm generation, storage, passes, card variants, or future digital packs. Delivery may begin immediately after payment.

2. Refund-eligible problems

A refund or replacement may be considered for duplicate charges, a confirmed technical failure that prevented delivery, loss of access caused by our system, or a right required by applicable law.

3. Delivered digital items

Refunds may be limited after a file or feature has been generated, displayed, saved, downloaded, or otherwise delivered, subject to local law and payment-provider rules.

4. Non-refundable expectations

A refund is not normally provided because a personality result felt inaccurate, a user changed their mind after viewing content, or a charm did not create a desired real-world outcome.

5. Ads and third-party stores

A failed ad load does not create a payment charge. Purchases handled by an app store or payment provider may follow that provider's refund process and timing.

6. Requesting support

Email hello.arcarix@gmail.com with the purchase date, approximate time, product, platform, language, and a short problem description. Do not send full card numbers or identity documents.